In October 2016 the NSW Government announced the transfer of tenancy management for 18,000 public housing properties from the Department of Family and Community Services (FACS Housing) to Community Housing Providers.
Tenants NSW has produced a new plain language information sheet Transfer of tenancy management from public housing to community housing providers which tells tenants in properties under the transfer how they will be affected under the changes. It covers rent and other charges, repairs and maintenance, pets, and complaints and dispute resolution.
Check out all the other great resources about tenancy - you'll find fact sheets on a wide range of topics including starting a tenancy, the bond, repairs and maintenance, ending the tenancy, tenant databases, and mould. There are also fact sheets in community languages, Aboriginal tenant fact sheets, and sample letters.