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Getting help

Need legal advice, support or guidance? Check out these helpful resources and services.

LawAccess NSW

LawAccess NSW is a free government telephone service that provides legal information, referrals and in some cases, advice for people who have a legal problem in NSW.

LawAccess can help with a wide range of legal problems or questions about:

  • going to court
  • a crime
  • a fine or traffic offence
  • a debt
  • your family or relationship
  • domestic or family violence
  • a dispute with your neighbour
  • a problem at work
  • buying goods and services
  • a motor vehicle accident
  • planning ahead (wills, powers of attorney, enduring guardianship)

Find information on their website, or call them on 1300 888 529 between 9am to 5pm, Monday to Friday (excluding public holidays).

Community legal centres (CLCs) are independently operating, not-for-profit community organisations that provide legal and related services to the public, focussing on the disadvantaged and people with special needs. Community legal centres provide referral, advice and assistance.

Some CLCs provide assistance to people in their geographic area, while others provide state wide services on a particular area of law, eg tenancy, or credit and debt.

You can use the Community Legal Centres Directory to find a legal centre near you, or a specialist state wide service.

Legal Aid NSW helps people with their legal problems. Their legal services include legal advice, help at court and family dispute resolution. Legal Aid can help in most areas of criminal law, family law, and civil law. 

The Aboriginal Legal Service is an Aboriginal community organisation giving information, referral, legal advice, and court representation to Aboriginal and Torres Strait Islander men, women and children across NSW and the ACT. 

ALS works in criminal law, children's care and protection law, and family law, and provides information and referral for civil law. They also assist with Work and Development Orders, and their Custody Notification Service provides early legal advice for Aboriginal people taken into police custody.

Community Justice Centres

Community Justice Centres (CJC) provide free mediation to help people solve disagreements or resolve disputes without going to court. The CJC service is confidential, easy to use and voluntary. There are no waiting lists and services are provided throughout NSW.

Gambling Help

Gambling Help has information and resources about problem gambling, including videos, fact sheets, and sources of free face-to-face and online counselling services.

Find information on their website, or call them any time (24 hours a day) on 1800 858 858.

Law Society of NSW Find a Lawyer services

The Law Society of NSW provides information and referral services that help members of the public to identify qualified solicitors who offer legal services appropriate to their needs.

Services provided by the Law Society include the Find a Lawyer search, the Solicitor Referral Service, and their Pro Bono Scheme.

Hot Topics: You and your lawyer

The Hot Topics issue You and your lawyer  provides information about the role of lawyers, practical information about how to work with a lawyer, lawyers duties, ethics, costs, and complaints.