Training sessions and training resources

Training sessions

Tech Savvy Seniors training sessions have been developed by Telstra and the Department of Family and Community Services.  Training sessions should be two-hours long and offered free of charge to participants.  The full list of training sessions and all training materials are available on the Tech Savvy Seniors page on Telstra’s website.

Beginner training

  1. Introduction to computers
  2. Introduction to Android tablets
  3. Introduction to iPad tablets
  4. Managing your internet costs
  5. Introduction to cyber safety: how to stay safe online
  6. Introduction to email - part 1
  7. Introduction to the internet - part 1
  8. Introduction to the internet - part 2
  9. Introduction to smartphones
  10. Introduction to tablets
  11. Introduction to online banking
  12. Introduction to social media - part 1

Intermediate training

  1. Introduction to email - part 2
  2. Introduction to email - part 3
  3. Introduction to the internet - part 3
  4. Sharing photos and other attachments online
  5. Introduction to social media - part 2
  6. Introduction to social media - part 3
  7. Introduction to transport apps - NEW FOR 2018

Advanced training

  1. Introduction to online shopping - part 2

CALD training sessions

Sessions are offered in the following languages as part of the culturally and linguistically diverse (CALD) program:

  • Arabic
  • Cantonese
  • Dari
  • Greek
  • Hindi
  • Italian
  • Korean
  • Mandarin
  • Spanish
  • Vietnamese

The following training sessions are available in languages as part of the CALD program:

  • Introduction to computers
  • Introduction to the internet - part 1
  • Introduction to the internet - part 2
  • Introduction to email
  • Introduction to tablets / iPads
  • Introduction to social media
  • Introduction to cyber safety and online banking (Cantonese, Mandarin and Korean only, available from January 2018)

The State Library of NSW partners with the Ethnic Communities’ Council of NSW (ECC) to provide bilingual educators to deliver CALD sessions in libraries in the Sydney metropolitan area.   Libraries outside the Sydney metro area find educators in ther local communities.  

Resources for trainers

Detailed Trainer Guides are available for each training session.   Trainers should use the content outlined in the Trainer Guides and customise training sessions to reflect the needs of participants.  

Resources for participants

Quick Reference Guides are available in English and languages for a select number of sessions.  You can print and hand out these four-page guides to participants.