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The NSW public library network plays a key role in connecting their communities to a range of local services. Many do this through use of online databases such as LINCS which is an online community information directory provided by a partnership of more than 30 local councils, state government departments and community organisations.
In light of freely available information on community services online and a growing presence of community information agencies on the web the value and role of libraries in the provision in community information needs to be critically considered.
The project undertook research to identify current trends in community information and the future role of libraries in the provision of information. It looked at how libraries are currently providing community information, service models and sources –online, print, LINCS, social media.