Multicultural services for public libraries


Multicultural services provides

  • state-wide consultancy and advice on delivering library services to culturally and linguistically diverse communities to public and community libraries
  • training for library staff on cross-cultural awareness and access and equity strategies.

For more information, contact Consultant Multicultural Services, Public Library Services

Networks and forums

Multicultural Library Services Working Group (NSW Metropolitan Public Libraries Association)

Join the NSW Multicultural Bulk loans e-list

Join the NSW Multicultural Working Group e-list

Marketing and promotion

Multicultural Excellence Awards

Applications for the 2013 Multicultural Excellence Awards are now open. All public library services in NSW and individuals working in the field of multicultural public library services are eligible to apply. The Awards will be announced at the Switch Conference dinner in Sydney on 25 November 2013.

2013 Multicultural Excellence Awards application (PDF 85 Kb)

Multilingual glossary

The Multilingual Glossary database is a professionally generated signage tool designed for libraries. The glossary contains common library phrases in 49 languages. This tool facilitates communication between library staff and patrons from diverse linguistic backgrounds.

Go to the Multilingual Glossary

Promote your library to multicultural communities

Your public library welcomes you pamphlet has information about core library services offered to communites by NSW public libraries. Available in 44 languages including English.

The first version of the pamphlet is available in languages which are held in the State Library’s collection and includes information on how to borrow from the collections on interlibrary loan.
The second version is in languages which are not held in the State Library of NSW.

Promotional banners

Banners are available for loan to public libraries in New South Wales. The use of this promotional material is not restricted by language and it can be used as an invitation to discover many of the interesting resources that you have in your collections.

View banners

Multicultural Purchasing Cooperative

The Cooperative locates and purchases materials in languages other than English (LOTE) and English as a Second Language (ESL) on behalf of New South Wales public libraries. It also coordinates the cataloguing and end processing of resources.

By purchasing your library’s LOTE and ESL collections through the Cooperative, you will benefit  from discounts due to bulk purchasing.

The Co-op is run by the State Library on behalf of NSW public libraries and is free of administrative charges.

Contact Shauna Miller, Coordinator Multicultural Purchasing Cooperative on (02) 9272 1540 or email for information about:

    Multicultural bulk loans service

    The State Library of NSW holds collections in more than 40 community languages. These collections are loaned free of charge to the people of NSW through the public library network.
    View the State Library's Lending Policy

    Requesting a multicultural bulk loans

    To request a Multicultural bulk loans fill in a bulk loan request form.

    Find materials in community languages

    Myloans service

    The Myloans service is for libraries to:

    • see up-to-date information on Library items on loan to your library
    • access the Myloans catalogue which has special features for libraries
    • check which items are overdue or billed
    • check for unpaid fines and billed items (that is, lost or overdue).

    Log into Myloans

    For more information about Multicultural bulk loans contact:
    Multicultural Bulk loans
    phone:02 9273 1544


    Check out the Multicultural Unit on Pinterest.

    Multicultural Unit Pinterest

Quick Links

The State Library provides a free Information Request Service.

Macquarie St, Sydney
NSW 2000, Australia
Tel: (02) 9273 1414

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