Part B. Guidelines

The Guidelines are a set of principles for developing levels of performance which lead to quality library services.   For any other details presented in the guidelines you will need to refer to the full version of Living Learning Libraries.

These Guideline Worksheets provide the library manager with a space to identify what future action is required as well as a mechanism for reporting and commenting on issues, progress and achievement in relation to each guideline.

Using Guidelines Worksheets (Word 349 KB)

G1 Library Management (Word 123 KB)

G2 Opening hours (Word 77 KB)

G3 Library buildings (Word 82 KB)

G4 Mobile libraries (Word 95 KB)

G5 Marketing and promotion (Word 106 KB)

G6 Information and Readers' Advisory services (Word 102 KB)

G7 Interlibrary loans and document delivery (Word 101 KB)

G8 Staffing (Word 119 KB)

G9 Collection acquisition and development (Word 110 KB)

G10 Local studies (Word 145 KB)

G11 Cataloguing (Word 91 KB)

G12 Information technology (Word 166 KB)

G13 Literacy services (Word 99 KB)

G14 Services for culturally diverse communities (Word 124 KB)

G15 Services for Indigenous Australians (Word 108 KB)

G16 Services for people with disability (Word Word 101 KB)

G17 Services for young people (Word 101 KB)

G18 Services for older people (Word 140 KB)

G19 Home library services (Word 117 KB)

G20 Programs (Word 123 KB)

G21 Qualitative data collection (Word 95 KB)

G22 Customer Service (Word 110 KB)

Quick Links

The State Library provides a free Information Request Service.

Macquarie St, Sydney
NSW 2000, Australia
Tel: (02) 9273 1414

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