Requesting, collecting and reserving
Where are the books and other items kept?
We keep our collections:
in ‘stack’ storage
on the Reference shelves
in offsite storage
Use our catalogues to find what you need.
You can request books up to seven days in advance using our Catalogue.
For newspapers, magazines, films and videos you will need to complete a stack request slip and hand it in at the Request desk on LG2 in the State Reference Library Reading Room. You can also request them up to seven days in advance by calling us on (02) 9273 1414.
If you are request the following please complete a stack request slip and hand it at the Special Collections desk in the Mitchell Library:
oral history recordings
Requests need to be made one hour before we close to use that day, otherwise your requested items will be available an hour after we open the next day. See our opening hours.
You will need our Library card to request. Find out more about signing up for a Library card.
Where do I collect books and other items?
Collect your items from the ‘Collect here’ shelves on LG2 near the Request desk. Our average retrieval time from onsite stack is 30 minutes. The stacks are extensive so it can sometimes take longer to retrieve material.
Special Collections items, such as manuscripts and pictures, need be collected and used in the Special Collections area of the Mitchell Library Reading Room. Special Collections cardholders can also choose to collect all their Library materials, including printed books, from this area. Please speak to Library staff if you wish to explore the best collection pickup option for you.
Can I use the items again tomorrow?
You can reserve any items you haven’t finished with for up to seven days. Take them to the Request desk.