Requesting, collecting and reserving Library items
How do I request items?
- Search and request books using our Library Catalogue.
- For journals, newspapers and other items, hand in your completed stack request slip at the Request desk.
We can also have books and other items ready for when you visit.
- You can request books up to 7 days in advance. Search and request books using our Library Catalogue.
- For journals, newspapers and other items, call our Telephone Inquiry Service on (02) 9273 1414 at least 24 hours before your visit. The service is available Monday to Thursday 9 am to 8 pm, Friday 9 am to 5 pm.
Remember, you will need a Library card to request!
Where do I collect items?
State Reference Library
If your item is held in the State Reference Library, go to the Collect desk on Lower Ground 2.
Mitchell Library
If your item is held in the Mitchell Library, go to the Request desk in the Mitchell Library.
How do I RESERVe an item to use again?
If you haven't finished with the books and other items you are using, take them to the Request desk and staff will place them on reserve. You can reserve them for up to 7 days, or longer in special circumstances.
Where are items located?
Reference shelves
You can find some of our books and journals on the Reference shelves in the reading rooms. Search our Library Catalogue for the location number.
Offsite storage
We keep some of our collections stored offsite in western Sydney.
When you request an item, it will be available after 4 pm the next working day. This service is not available on weekends and public holidays.
Collect your items from the Request desk in the Mitchell Library.
Stack
We keep most of our items in stack storage within the Library.
It takes about 45 minutes for us to collect items from stack. It may take longer if we have received a large number of requests.
