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A new Disability Inclusion Action Plan

At the State Library of NSW we believe that every person should be able to benefit from the range of services, programs and exhibitions the Library offers.


In 2016 the Library launched its first Disability Inclusion Action Plan (DIAP). The plan outlined how we aim to address the needs of people with disability and provide more accessible and inclusive services. 

The DIAP aligns with the NSW Government’s Disability Inclusion Plan and addresses the four focus areas identified by people with disability, the NSW Government and community stakeholders:

• developing positive community attitudes and behaviours

• creating liveable communities

• supporting access to meaningful employment

• improving access to mainstream services through better systems and processes.

The plan is now due for renewal and it is time for us to evaluate how we have done.

What have we done so far?

We reached many of our goals from the 2016-2019 Disability and Inclusion Action Plan including:  

  • A new Inclusion Advisory Committee made up of members of the community with lived experience of disability
  • All public facing staff received Disability Awareness Training
  • Height adjustable tables in the reading rooms and tall tables in the café.
  • Captioning and/or Auslan interpreters at live events
  • A website that conforms to accessibility standards (WCAG 2.0 AA.)

We would like your help to identify actions for the 2020-2023 Disability and Inclusion Action Plan.

Please take a couple of minutes to answer the questions below and share your ideas on how the Library can become more accessible and inclusive for our visitors and readers.

  1. What do you think the Library does well in providing access to readers and visitors with disability?
  2. Have you seen or experienced anything in the Library that may be a barrier for people accessing our services, exhibitions, programs or facilities?

submit your answers


You can also provide feedback or make suggestions anytime using the Library's feedback form.