Bushfire insurance guide

Insurance Law Service

The Insurance Law Service has recently updated the Bushfire insurance guide.burnt tree surrounded by smoke

Topics covered by the guide include:

  • What insurance do you have?
  • Claiming
  • Typical issues to consider in bushfire insurance claims
  • Additional benefits
  • The claims handling process
  • What to do if the claim is refused or is taking too long
  • Getting legal advice
  • Keeping on top of your finances.

The Insurance Law Service also provides a number of other helpful factsheets, including guides to natural disasters such as floods and storms.

You can contact the Service via their contact form or call the Insurance Hotline on 1300 663 464 Monday to Friday 9.30am to 4.30pm.

The Insurance Law Service is operated by the Financial Rights Legal Centre, a community legal centre specialising in financial services, particularly in the areas of consumer credit, banking, debt recovery and insurance. You can call the National Debt Helpline on 1800 007 007 Monday to Friday 9.30am to 4.30pm for advice and financial counselling on credit, debt and banking matters.

You can also find information from Legal Aid NSW. 

Your workplace rights during natural disasters and emergencies covers leave entitlements and FAQs. 

Getting help after a disaster lists places to get help.