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Disaster Response Legal Service

If you’ve been affected by a bushfire, storm or flood, the Disaster Response Legal Service NSW can help you with everyday legal problems including insurance claims and disputes, financial hardship, tenancy and Centrelink.  Brown water overflowing

To get help, call them on 1800 801 529 between 9am and 5pm Monday to Friday.  

Find out more


Disasters...what's law got to do with it?
Watch this short video to see and hear about the work of the Disaster Response Legal Service and how they can help. 

Insurance preparedness
For more detail, watch this community legal education video about insurance preparedness.


Insurance basics - following a disaster
Have you been affected by recent floods and storms? In this podcast Ma’ata Solofoni from the Disaster Response Legal Service NSW talks about insurance basics following a disaster and how the DRLS can help.

What to expect from a Recovery Centre
Hear from the managers of Recovery Centres about how they can help you after a disaster. 

Order publications

You can order free information brochures from Legal Aid NSW including:

  • Insurance claims after a disaster: your questions answered
  • Your workplace rights during a disaster

Go the Legal Aid's Order a publication page and select the Disasters and Insurance topic.

Disaster Assistance Finder

For more assistance use the Service NSW Disaster Assistance Finder.

Complete their online questionnaire to receive a personalised list of available programs and services.