Community and engagement Information on the value of public libraries, promoting libraries and templates to use when surveying the community. Social media campaigns Find social media campaigns to promote services to your community. Enriching communities: The value of public libraries in NSW A research project into the contribution made by public libraries to a sustainable NSW community. Library user satisfaction survey A survey template with model questions to ask users about their experience of library services. Social capital This project investigates how public libraries contribute to social capital in the communities where they live.