Training sessions and training resources

Training sessions

Tech Savvy Seniors training sessions have been developed by Telstra and the Department of Family and Community Services.  Training sessions should be two-hours long and offered free of charge to participants. 

Some training materials and resources for participants are available on the Telstra website and others are available below.

Resources for trainers

Detailed Trainer Guides are available (in English) for each training session.   Trainers should use the content outlined in the Trainer Guides and customise training sessions to reflect the needs of participants.  

Resources for participants

Quick Reference Guides are available in English and languages for a select number of sessions.  You can print and hand out these four-page guides to participants.

Course notes in languages other than English

Beginner course notes for participants

Cybersafety Online banking
Arabic Arabic
Not available Chinese - simplified
Not available Chinese - traditional
Greek Greek
Hindi Hindi
Italian Italian
Korean Korean
Spanish Spanish
Vietnamese Vietnamese

Training topics

Beginner training topics

Introduction to computers Introduction to the internet - part 1
Introduction to Android tablets Introduction to the internet - part 2
Introduction to iPad tablets Introduction to smartphones
Managing your internet costs Introduction to tablets
Introduction to cyber safety: how to stay safe online Introduction to online banking
Introduction to email - part 1 Introduction to social media - part 1

Intermediate training topics

Introduction to email - part 2 Introduction to social media - part 2
Introduction to email - part 3 Introduction to social media - part 3
Introduction to the internet - part 3 Introduction to transport apps
Sharing photos and other attachments online  

Advanced training

Introduction to online shopping - part 2

CALD training sessions

Sessions are offered in the following languages as part of the culturally and linguistically diverse (CALD) program. Please note sessions are not available in all languages.

Arabic Italian
Cantonese Korean
Dari Mandarin
Greek Spanish
Hindi Vietnamese

Topics covered as part of the CALD program:

  • Introduction to computers
  • Introduction to the internet - part 1
  • Introduction to the internet - part 2
  • Introduction to email
  • Introduction to tablets / iPads
  • Introduction to social media
  • Introduction to cyber safety and online banking 

The State Library of NSW partners with the Ethnic Communities’ Council of NSW (ECC) to provide bilingual educators to deliver CALD sessions in libraries in the Sydney metropolitan area.   Libraries outside the Sydney metro area find educators in ther local communities.