We're open on the King's Birthday public holiday, Monday 12 June 2023. View the public holiday opening hours.
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Need help with your research or searching the Library catalogue?
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Chat with a librarian online
Library Chat is available from 9 am to 5 pm, Monday to Friday.
If unavailable, please use our Ask a Librarian form.
Speak with a Librarian
Please call (02) 9273 1414 from 9 am to 5 pm, Monday to Friday.
If we are unable to take your call, you can leave a detailed message including:
- Your full name
- Your best contact number
- A brief outline of your request
We will respond to your enquiries as soon as possible.
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Most eresources can be used at home but some are only accessible in the Library. Look for the card icon to see if the eresources is accessible from home.
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Still not able to access? Contact Ask a Librarian with your Library card number and the eresource name and we’ll do our best to help.
Remember you need to be a New South Wales resident and have a Library card or a registered NSW public library card from a participating library to use the Library's eresources at home.
No. You can only access the library's subscription to Ancestry Library Edition on a Library computer in the Governor Marie Bashir Reading Room or on your own device using the Library's free wi-fi.
We're not able to do extensive or ongoing research. You can employ a professional researcher from organisations such as:
Professional Historians Association NSW
Society of Australian Genealogists
The Library does not accept responsibility for any aspect of their work or for any fees incurred. See the Ask a Librarian Service Policy for ways that we can help with your research.
We do not provide a valuation service. Visit the Australian Government Cultural Gifts Program for a list of approved valuers.
The Library does not accept responsibility for any aspect of their work or for any fees incurred.