I’m having trouble accessing an eresource at home. What can I do?
Most eresources can be used at home but some are only accessible in the Library. Look for the library building with a card icon to see if the eresources is accessible from home.
Try clearing your cookies and cache, then restart your browser.
Still not able to access? Contact Ask a Librarian with your Library card number and the eresource name and we’ll do our best to help.
Remember you need to be a New South Wales resident and have a Library card or a registered NSW public library card from a participating library to use the Library's eresources at home.
Can I use Ancestry Library Edition from home?
Can the Library do extensive or ongoing research for me?
We're not able to do extensive or ongoing research. You can employ a professional researcher from organisations such as:
The Library does not accept responsibility for any aspect of their work or for any fees incurred. See the Ask a Librarian Service Policy for ways that we can help with your research.