Strategic plan
Our Mission
To strengthen the community by being the trusted provider of quality information services by:
- providing equitable access to contemporary and historical knowledge
- collecting and preserving Australia's heritage
- promoting our role as a cultural destination
- collaborating with the NSW public library network
Our Vision
For the community, we aspire to be a Library that is:
- a pre-eminent and welcoming cultural destination
- acknowledged for excellent client service and staff expertise
- an innovative gateway to information and cultural enrichment
- recognised for a unique and accessible collection
- an active advocate for the NSW public library network
- a proactive partner in knowledge creation
Our Core Values & Beliefs
Equity of Access
- to our buildings and collections, that is free and unbiased, that educates and connects
Innovation & Engagement
- thinking beyond traditional boundaries, being professional collaborative change agents, empowering our people, and encouraging intellectual freedom
Valuing People
- providing them with leadership that is inspirational, encouraging them to be the best they can be, and listening, recognising and acknowledging their achievements
Honour & Integrity
- respect for the dignity of the individual, neutrality, honesty, accountability and collegiality across all communities of focus
Energy & Teamwork
- vitality and enthusiasm, creativity that values diversity of thought, dedication to clients, transparency and inclusiveness
Our Strategic Priorities
- Be a client-focused library: realign from a collections-based focus to a client-centred focus
- Align the organisation: align organisational structure and resources to support a strategic, market-focused entity
- Protect current funding: demonstrate the relevance of Library services and networks to the people of NSW
- Diversify funding: create strategies to build new, recurrent income streams
- Optimise our operations: improve overall operational excellence and efficiency
- Align our culture: build a culture that prepares and equips all staff with tools to deliver services aligned to our clients' needs
