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Ask a Librarian

Need help with your research? Have a question that you can’t find the answer to? Ask a Librarian! We love to help!

Ask a Librarian

We can recommend methods and resources to help with your research, find the right resources in the Library's collections and guide you with accessing eresources.

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We will get back to you within seven working days.

Staff helping client with research at the Ask a Librarian desk

Library Q&A:

Is the Library able to value an object such as an old book?


We do not offer a valuation service. Visit the Australian Government Cultural Gifts Program for a list of approved valuers.

The Library does not accept responsibility for any aspect of their work or for any fees incurred.

Can the Library do extensive or ongoing research for me?


We're not able to do extensive or ongoing research. You can employ a professional researcher from organisations such as:

Professional Historians Association NSW

Society of Australian Genealogists

The Library does not accept responsibility for any aspect of their work or for any fees incurred. See the Ask a Librarian Service Policy for ways which we can help with your research.

Can I use Ancestry Library Edition from home?


Ancestry Library Edition is only accessible at the Library. You can access Ancestry on a Library computer in the Governor Marie Bashir Reading Room or your own device using the Library's free wi-fi.

Can I request a book if it's checked out to someone else?

Yes, you can request a book that's checked out in the catalogue. We will check the book out to you when it becomes available.​

See Using the Library's collections for more information.

How much does it cost to photocopy?

Prices for photocopying your own or Library material range from $0.20 to $3. Library material that’s too fragile or large will need to copied by staff. Prices range from $1 to $3.

See printing and copying for more information.


Research guides

We’ve prepared guides to help you to independently research using the Library's collections.

Ask a Librarian Service

Check or update your question

Check the progress, update or cancel your question.

Ask a Librarian Service Policy

We can support you to find information in a variety of ways through Ask a Librarian. This policy is designed to help you understand the different levels of support that we can provide.