We’re committed to providing equitable access to the Library’s collections, buildings, exhibitions, events and resources for all.
Website Accessibility Statement
We have developed this website to make content available to the widest possible audience, including readers using assistive technology or accessibility features.
We endeavour to comply with W3C's Web Content Accessibility Guidelines in keeping with our responsibilities under the Disability Discrimination Act 1992.
At times, we publish documents and publications received from third parties and host content on third-party platforms. These documents and platforms may not adhere to the standards followed by the State Library of New South Wales.
If you are unable to access any resources on this website, please request an alternative format through our online feedback form. Where possible, we endeavour to provide alternative versions when requested.
Getting to the Library
The Library is on the corner of Macquarie Street and Shakespeare Place in the heart of Sydney’s central business district. We’re a few minutes from the Domain and the Royal Botanic Gardens, next to Parliament House.
You can access the Library via the wheelchair accessible ramp at the Macquarie Street building entrance or via the stairs at the Mitchell Library entrance.
Several buses service the area around the Library. The 200 bus stops outside the Library and at Martin Place on Macquarie Street.
Plan your trip to the Library at transportnsw.info.
There's accessible parking in the Library's underground car park for holders of a Mobility Parking Scheme permit or Australian Disability Parking Permit.
We recommend to contact us before you visit as there’s a limited number of spaces. You can access the car park via Hospital Road.
You can also find accessible parking near the Library, including:
- Shakespeare Place at the corner of Macquarie Street and Cahill Expressway (four spaces)
- 155 Macquarie Street near the Bent Street intersection (two spaces - 120 metres from the Library)
- Macquarie Street near the Reserve Bank (two spaces - 230 metres from the Library)
- the Sydney Eye Hospital Car Park in Hospital Road (200 metres from the Library).
Unfortunately, there isn't a set down point at the Library as Macquarie Street is a major traffic thoroughfare.
Find out more about accessible parking in the city.
Getting around the Library
Staff at the Information desk in the Macquarie Street foyer can help you with getting around the Library.
All levels in the Macquarie Street building and the Mitchell Library are accessible via lifts. The lifts are wheelchair accessible and some have braille signage and audible signals.
Governor Marie Bashir Reading Room
The Governor Marie Bashir Reading Room is on Lower Ground 1 and 2 in the Macquarie Street building.
The lift in the Macquarie Street foyer can be used to access the Governor Marie Bashir Reading Room. You can access Lower Ground 2 via the lift or the stairs in the reading room.
Mitchell Library and Mitchell Library Reading Room
Accessible toilets are on the ground levels of the Macquarie Street building and the Mitchell Library.
The accessible toilet in the Macquarie Street building has braille signage.
You can borrow a courtesy wheelchair from the Information desk in the Macquarie Street foyer.
The Library’s guided History and Heritage tour is wheelchair accessible. The tour covers the Library’s buildings and spaces.
There is a public phone in the Mitchell Library on the Ground level. The phone is wheelchair accessible.
Using the Library’s spaces and collections
You can hire a locker in the Macquarie Street building on Lower Ground 1 or in the Mitchell Library on the Ground level.
The lockers are wheelchair accessible.
There are four hearing loops in the Library:
- Metcalfe Auditorium
- Macquarie Room
- Glasshouse Learning Space
- Dixson Room.
There are hearing systems in the Governor Marie Bashir Reading Room:
- Lower Ground 1
- Family history area on Lower Ground 2.
We have a dedicated computer with adaptive technology. The computer is in the Governor Marie Bashir Reading Room on Lower Ground 1.
The adaptive technology available includes:
- For people with print or learning disabilities, a vision impairment or English as a second language.
- Scans, magnifies and reads text in 19 languages:
- Video magnifier for people who have low vision.
- Magnifies books, magazines and newspapers.
- Magnifier software for people who have low vision.
- Magnifies websites including the Library's catalogue and eresources.
- Screen reading software for people who have a reading disability.
- Use to access websites including the Library's catalogue and eresources.
- Due to the complexity of JAWS prior knowledge is needed.
- Training courses are available from Vision Australia - call 1300 84 74 66.
- Computer-based scanning system for people who are blind or have a reading disability.
- Scans and reads books, magazines and newspapers.
- Suitable for people who have some experience using a computer.
Microspeed Trackball Mouse
- An alternative mouse for people who have difficulty with hand control.
- Ask staff on Lower Ground 1 to use the mouse.
- Stand-alone scanner for people who are blind or have a reading disability.
- Scans and reads books, magazines and newspapers.
- Suitable for people who do not have computer skills.
Staff in the reading room can help you with the adaptive technology.
You can access most of the Library’s eresources from anywhere, anytime using your own device if you’re a New South Wales resident. You just need a Library card or have a registered NSW public library card.
Visit the Library to get access to the complete eresources collection.
You can read the Library’s ebooks online or download them to your computer, tablet or mobile device. You can’t download ebooks to Library computers.
Learn more about using ebooks from the Library’s collections.
Talking books and large print books
You can borrow talking books and large print books from the Library's collections through your public, academic or work library. Speak to your public, academic or work library about requesting an interlibrary loan.
Media Access Australia have discovered how the accessibility issues of social media platforms can be overcome. These guides include a brief overview of each platform, address accessibility issues and how to overcome these issues.
The State Library of New South Wales is a proud participant in the Companion Card program. For any ticketed events, an extra ticket is issued at no cost for people who require the assistance of a companion or carer . If you have a Companion Card please let our Events staff know when booking tickets so that a second ticket can be arranged.
We have developed the Accessibility Guide (3MB) to provide you with information about how people with disabilities can access the Library and services. We welcome your feedback on how we can improve services at the Library.
The guide is also available in large print.
Inclusion Advisory Committee
The Library is currently establishing an Inclusion Advisory Committee. The Inclusion Advisory Committee provides formal advice to the State Librarian, the Executive and the Library’s Disability Action Group, to assist the Library to go beyond compliance in providing accessible facilities and inclusive services. View the committee's Terms of Reference.