Ask a Librarian
For general enquiries and help accessing our collections, services and facilities, you can contact us online, by phone, post or fax.
You can also visit the State Library in person and ask staff at the Information Desks.
|
Method of contact |
Request and response times | |||
|---|---|---|---|---|
Quick enquiriesWe spend up to 10 minutes on each enquiry. | ||||
 |
Online chat (Australia-wide service) |
Monday to Friday 9am - 7pm AEST | ||
 |
Telephone 02 9273 1414 for 10 minute enquiries |
Monday to Thursday 9am - 8pm AEST Friday 9am - 5pm AEST | ||
Information requestsWe will spend up to 2 hours on research for each request. | ||||
 |
Web form |
24/7 Receive a response within 10 working days. You can check on an existing question. | ||
 |
Post |
Receive a response within 10 working days. | ||
 |
Fax 02 9273 1253 Information Request Service |
Receive a response within 10 working days. | ||
ConsultationsFor complex research enquiries, we can guide you to appropriate resources and advise on search strategies. | ||||
 |
Research consultations Telephone 02 9273 1414 to book a consultation with a librarian |
Bookings: Monday to Friday 9am - 5pm AEST | ||
Private professional researchers
If you are doing extensive or ongoing research you may wish to employ a researcher to undertake work on your behalf. This list of professional researchers is provided as a guide. The Library does not accept responsibility for any aspect of their work or for any fees incurred.
Valuation and conservation services
The State Library does not provide valuation or conservation services. The following links to third party services are provided as a guide only.
For a list of approved valuers, visit Cultural Gifts Program, Department of Environment, Water, Heritage and the Arts, Australian Government.
For a list of conservators in private practice, visit Australian Institute for the Conservation of Cultural Material.
Further information
For more information about this service, read our Information Request Service Policy
