Using the Library's wi-fi

Find out how to connect your laptop, tablet or other device to the Library’s free wi-fi, and how to stay safe on the network.

How to connect to the wi-fi

You can connect to the free wi-fi anywhere in the Library. You don’t need a login, password or Library card.

  1. In your device's wi-fi or network settings, select State Library of NSW from the list of networks.
  2. Read the terms of use, then select Accept and Connect to continue.
  3. Check if your device's wi-fi or network settings to make sure you’re connected to the State Library of NSW network.

If you can't connect to the wi-fi

Find a spot to sit before you connect

Moving around can cause your device to search for other wi-fi access points, so it may take longer to find the best connection.

Turn wi-fi off and on

Turn your device’s wi-fi off and on again. It will then try to connect to an access point with a better signal strength.

Try another device if you have one

Other devices may have a better wi-fi connection.

  • Laptops may have a better wi-fi connection than tablets and mobiles.
  • Tablets may have a better connection than mobiles.

A small number of devices may not be compatible with the Libarys 5GHz wi-fi network. If the device can't see 'State Library of NSW' in their list of wi-fi networks, the device is not compatible with the Library's wi-fi.

Change your IP address settings

Check to see if you have a static IP address set on your device. If you’re not sure how to do this, type "static IP address or dynamic IP address" into a search engine such as Google or Bing.

If you have a static IP address, change it to DHCP.

You only need to do this if you can’t connect.

Some online services are restricted

The Library provides unrestricted access to most web-based services when you're using the internet, but we restrict some services for security reasons.

For example, Apple's OS mail app is restricted. Instead, we suggest going to your email provider's website to read emails. 

Staying safe when using the wi-fi

The Library’s wi-fi is a public network. This means other people may try to access your information, even though it's encrypted.

Follow these tips to stay safe when using the Library's wi-fi:

  • Do not carry out online banking, shopping or other activities that could expose your private information. Wait until you can use a secure home, office or mobile connection.
  • Look for website addresses that start with https and that show a padlock icon. The 's' stands for secure. It means a site encrypts information you send and receive from it. If a site starts only with http, do not stay on it.
  • Install the latest operating system and antivirus security fixes, patches and updates on your device.
  • Always have firewall software enabled on your device.
  • Disable file sharing to prevent other users gaining access to your device. Find out how to do this by searching on the internet using the term 'Disable file sharing' along with your type of device. For example, search for 'Disable file sharing MacBook'.

The Library assumes no responsibility for any damage, direct or indirect, arising from using the Library's wi-fi, including from viruses, adware or spyware.